Privacy Policy

1. About SIEMate

SIEMate ("we", "us", "our") operates the website siemate.com and provides an AI-powered security operations platform. SIEMate is designed as a self-hosted solution: the platform software runs entirely within the customer's own infrastructure. We do not have access to, and do not collect, any security events, logs, alerts, rules, or data from your SIEM deployment.

2. Information We Collect on This Website

Information you provide

When you contact us via email (e.g., admin@siemate.com), request a demo, or fill in a contact form, we collect:

• Your name and email address
• Your company name and job title (if provided)
• The content of your message

Automatically collected information

When you visit siemate.com, our hosting provider (Vercel) may automatically collect standard web server logs including your IP address, browser type, referring URL, and pages visited. This data is used solely for infrastructure operation, abuse prevention, and aggregate analytics.

We do not use third-party advertising trackers, behavioural analytics platforms, or session-recording tools on this website.

3. What SIEMate Does NOT Collect

Because SIEMate is a self-hosted product, we do not collect, process, or store:

• Security events, logs, or alerts from your SIEM
• Detection rules, queries, or investigation results
• Credentials or API tokens used to connect to your SIEM
• Employee or user data from your organisation
• Any data that resides inside your deployment of SIEMate

4. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry or demo request
• Provide onboarding and customer support
• Send product updates or relevant communications (with your consent)
• Improve our website and documentation

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data is:

• Legitimate interests — responding to enquiries and improving our services
• Consent — for any marketing communications, which you may withdraw at any time
• Contract — to fulfil obligations under an enterprise agreement

6. Data Retention

We retain contact enquiries for up to 24 months. If you become a customer, we retain business correspondence for the duration of the relationship plus 3 years. You may request deletion at any time by emailing admin@siemate.com.

7. Cookies

siemate.com uses only technically necessary cookies (e.g., session management for the Vercel edge network). We do not use advertising, analytics, or tracking cookies.

8. Third-Party Services

This website is hosted on Vercel (Vercel Inc., USA), which processes request logs. Vercel's privacy practices are governed by their Privacy Policy. No other third-party processors are involved in the operation of siemate.com.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing
• Request data portability
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at admin@siemate.com.

10. Security

We take reasonable technical and organisational measures to protect the information we hold. All communication with siemate.com is encrypted via TLS. For details on our security practices, see our Security Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted with an updated "Last updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the revised policy.

12. Contact

For any privacy-related questions or requests, contact us at: admin@siemate.com